Help center
Frequently asked questions
Answers about compatibility, payment review and downloads.
Use the vehicle finder and confirm the exact brand, model, version, chip number and mileage. Contact support before paying when any detail is uncertain.
Payment verification is fast and automatic. When the order status changes to Paid or Completed, the download button appears in your account.
Software files are stored in private application storage. The system verifies the logged-in user, paid order and download limit before each delivery.
Each product has an administrator-defined download limit. The remaining allowance is shown on the order page.
Digital files normally cannot be refunded after access or download. Read the refund policy and contact support immediately if the listing does not match the delivered file.
Physical items are safely packaged and dispatched via Steadfast Courier across 64 districts in Bangladesh within 24-72 hours with Cash on Delivery support.